Wednesday, October 27, 2010

BSNL BROADBAND

BSNL is in the process of commissioning of a world class, multi-gigabit, multi-protocol, convergent IP infrastructure through National Internet Backbone-II (NIB-II), that will provide convergent services through the same backbone and broadband access network. The Broadband service will be available on DSL technology (on the same copper cable that is used for connecting telephone), on a countrywide basis spanning 198 cities.
In terms of infrastructure for broadband services NIB-II would put India at par with more advanced nations. The services that would be supported includes always-on broadband access to the Internet for residential and business customers, Content based services, Video multicasting, Video-on-demand and Interactive gaming, Audio and Video conferencing, IP Telephony, Distance learning, Messaging: plain and feature rich, Multi-site MPLS VPNs with Quality of Service (QoS) guarantees. The subscribe will be able to access the above services through Subscriber Service Selection System (SSSS) portal.
 
Key Objectives
  • To provide high speed Internet connectivity (upto 8 Mbps)
  • To provide Virtual Private Network (VPN) service to the broadband customers
  • To provide dial VPN service to MPLS VPN customers.
  • To provide multicast video services, video-on-demand, etc. through the Broadband Remote Access Server (BRAS).
  • To provide a means to bill for the aforesaid services by either time-based or volume-based billing. It shall provide the customer with the option to select the services through web server
  • To provide both pre-paid and post paid broadband services
Technical Capability of the Backbone
The Broadband Service will be given through the state of the art Multi Protocol Label Switching (MPLS) based IP Infrastructure, which is designed to provide reliable routes to cover all possible destinations within and outside the country. Layer 1 of the network will consist of a high speed Backbone comprising of 24 powerful Core Routers connected with high speed 2.5 Gbps(STM-16) links. The routers are located on the national DWDM network interfacing at STM-16 optical level to provide for high transmission speeds.
 
What advantage does MPLS have over other Technologies?
MPLS VPN is a technology that allows a service provider like BSNL to have complete control over parameters that are critical to offering its customers service guarantees with regard to bandwidth throughputs, latencies and availability.
 
Services available through Broadband
  • High speed Internet Access: This is the always-on Internet access service with speed ranging from 256 kbps to 8 Mbps.
  • Multicasting: This is to provide video multicast services for application in distance education, telemedicine etc
  • Dial VPN Service: This service allows remote users to access their private network securely over the NIB-II infrastructure.
  • Video and Audio Conferencing:
  • Content based Services: Like Video on Demand, Interactive Gaming, Live and time shifted TV
What the customer needs in order to be able to use Broadband?
  • BSNL's Bfone (Basic phone) connection
  • Personel Computer with 10/100 Ethernet Port
  • ADSL CPE (Customer Premise Equipment). This can be taken from BSNL at nominal rental per month.
When is the service being launched
The Broadband Service has been launched in Bangalore, Chennai, Hyderabad and Kolkata from 14th January 2005. Soon,  it will be extended to more than 200 cities. Please click here for list of cities>>
Does BSNL provide PC for broadband access
BSNL has tied up with HCL Infosystems Ltd. to launch the BSNL HCL PC for BSNL broadband customers in the country. For further details about pricing and configuration please click here.
How do I apply for a BSNL broadband connection
  For applying  a broadband connection you may download the form from this page and submit the same at your nearest BSNL Customer Service Center. You may also apply online by clicking here.

HOME UNLIMITED PLAN

BB HIGH SPEED Plans

BB HIGH SPEED Plans
High Speed BB Plans FOR Home & Business Users with Limited Usage
Nomenclature
BBG Speed Combo 4500 *
BBG Super Speed Combo 4999#
BBG Super Speed Combo 9999#
Bandwidth (Download Speed)
Upto 8 Mbps
Upto 16 Mbps
Upto 24 Mbps
Applicability
All Users
All Users
All Users
Monthly Charges (Rs)
4500
4999
9999
Discounted Annual Payment Option (Rs)
45000
49990
99990
Download/Upload Limit (MB/ GB) per month
75 GB
110 GB
220 GB
Additional Usage Charges/MB beyond free download/upload limit (Rs)
0.20
0.20
0.20
Night Unlimited (0200-0800 Hrs)
No
No
No
Free E-mail IDs/Space (Per E-mail ID)
1/5 MB
1/5 MB
1/5 MB
Static IP Address (On written Request)
One
One
One
Security Deposit
One Month charges
One Month charges
One Month charges
Minimum Hire Period
One Month
One Month
One Month
Telephone fixed monthly charges in Rs
NIL
NIL
NIL
Free Calls(MCU)/ Month
1000
500
1000
MCU charges/ pulse in Rs.
1
1
1
Commited Period for FREE MODEM**
12 Months
12 Months
12 Months
Type of Modem$
ADSL WiFi
VDSL WiFi
VDSL WiFi
* Regular Plan launched w.e.f 18.03.2010.
# New Regular Plan launched w.e.f 24.06.2010.
**The modem shall be given FREE if the customer commits for the period as shown and pays the necessary charges in advance. In that case, customer will then own the modem and will not be required to return the modem after the end of the committed period.
$ Customer eligible for ADSL Basic modem may be offered Other Modem Types on payment of Half the price.
Customers eligible for ADSL WiFi modem may be offered ADSL Basic modem ( if they choose so) without any extra cost.
Note:-
1. The revision in nomenclature/ bandwidth, additional Usage charges beyond free download/upload, upgrading the bandwidth for Business Unlimited Plans, Free calls in Combo Plans, Committed period for Free Modem, User segment, Free e-mail IDs for Unlimited Business Plans are effective from 01-Apr-2010.
2. No additional Volume based discount as circulated vide letter no. 10-3/Comml./2009-R&C dated 02.04.09 shall be applicable for all the plans.
3. The above rates are exclusive of Service Tax, which will be charged as per prevailing tariff.
4. Security deposit for local/STD/ISD facility and installation charges as applicable shall be taken from the customer.

BB Standalone Plans

BB Standalone Plans
Particulars
BB Plans for Home & Business Users with Limited Usage
Nomenclature
BBG 125
BBG250
BBG FN 500
BBG 700
Bandwidth (Download Speed)
Upto 2Mbps
Upto 2Mbps
Upto 2Mbps
Upto 2Mbps
Applicability
All Users
All Users
All Users
All Users
Monthly Charges (Rs)
125
250
500
700
Discounted Annual Payment Option (Rs)
1250
2500
5000
7000
Download/Upload Limit (MB/ GB) per month
150 MB
1.0 GB
2.5 GB
4 GB
Additional Usage Charges/MB beyond free download/upload limit (Rs)
0.60
0.60
0.60
0.50
Night Unlimited (0200-0800 Hrs)
No
No
Yes
No
Free E-mail IDs/Space (Per E-mail ID)
1/5 MB
1/5 MB
1/5 MB
1/5 MB
Static IP Address (On written Request)
NA
NA
NA
NA
Security Deposit
NIL
NIL
NIL
One Month charges
Minimum Hire Period
One Month
One Month
One Month
One Month
Telephone fixed monthly charges in Rs
As per the existing Landline plan     
As per the existing Landline plan     
As per the existing Landline plan     
As per the existing Landline plan     
Free Calls(MCU)
As per the existing Landline plan     
As per the existing Landline plan     
As per the existing Landline plan     
As per the existing Landline plan     
MCU charges/ pulse in Rs.
As per the existing Landline plan     
As per the existing Landline plan     
As per the existing Landline plan     
As per the existing Landline plan     
Commited Period for FREE MODEM**
Not Applicable
Not Applicable
Not Applicable
Not Applicable
Type of Modem$
NA
NA
NA
NA

**The modem shall be given FREE if the customer commits for the period as shown and pays the necessary charges in advance. In this case customers will than own the modem and not required to return the modem after the end of the committed period.

$ Customer eligible for ADSL Basic modem may be offered Other Modem Types on payment of Half the price. Customers eligible for ADSL WiFi Modem may be offered ADSL Basic Modem ( if they choose so) without any extra cost.

Note:-
1. No additional Volume based discount as circulated vide letter no. 10-3/Comml./2009-R&C dated 02.04.09 shall be applicable for all the above Plans.

2. The above rates are exclusive of Service Tax, which will be charged as per prevailing tariff.

3. Security deposit for local/STD/ISD facility and installation charges as applicable shall be taken from the customer.

BSNL COMBO TARIFF PLANS

BB COMBO Plans
Particulars
BB COMBO Plan for Home & Business Users with Limited Usage
Nomenclature
BBG COMBO 299
BBG FN Combo 500
BBG Combo 599
BBG FN Combo 600
BBG Combo 650 *
BBG Combo 749
BBG Combo 850 *
BBG Combo 1111
BBG Combo 1500
BBG Speed Combo 2799@
BBG Combo 3500 *
Bandwidth (Download Speed)
256 kbps
Upto 2Mbps
upto 512 Kbps
Upto 2 Mbps
256 Kbps
256 Kbps
upto 1 Mbps
upto 2 Mbps
Upto 2 Mbps
Upto 8Mbps
Upto 2 Mbps
Applicability
All Users
All Users
All Users
All Users
All Users
All Users
All Users
All Users
All Users
All Users
All Users
Monthly Charges (Rs)
299
500
599
600
650
749
850
1111
1500
2799
3500
Discounted Annual Payment Option (Rs)
2990
5000
5990
6000
6500
7490
8500
11110
15000
27990
35000
Download/Upload Limit (MB/ GB) per month
1.0 GB
1.5 GB
4 GB
2.5 GB
3 GB
8 GB
10 GB
15 GB
25 GB
50 GB
60 GB
Additional Usage Charges/MB beyond free download/upload limit (Rs)
0.60
0.60
0.20 / MB (02:00 Hrs to 08:00 Hrs) & 0.50/ MB for rest of time)
0.50
0.50
0.20 / MB (02:00 Hrs to 08:00 Hrs) & 0.50/ MB for rest of time)
0.30
0.30
0.30
0.30
0.20
Night Unlimited (0200-0800 Hrs)
No
Yes
Differential
Yes
NO
Differential
No
No
No
No
No
Free E-mail IDs/Space (Per E-mail ID)
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
1/5 MB
Static IP Address (On written Request)
NA
NA
NA
NA
NA
NA
NA
NA
NA
One
One
Security Deposit
NIL
NIL
One Month charges
One Month charges
One Month charges
One Month charges
One Month charges
One Month charges
One Month charges
One Month charges
One Month charges
Minimum Hire Period
One Month
One Month
One Month
One Month
One Month
One Month
One Month
One Month
One Month
One Month
One Month
Telephone fixed monthly charges in Rs
NIL
NIL
NIL
NIL
NIL
NIL
NIL
NIL
Nil
NIL
NIL
Free Calls(MCU)
NIL
175
200
250
350
250
400
250
200
300
1000
MCU charges/ pulse in Rs.
1
1
1
1
1
1
1
1
1
1
1
Commited Period for FREE MODEM**
Not Aplicable
Not Aplicable
Not applicable
Not Aplicable
Not Applicable
Not applicable
12 Months
12 Months
12 Months
12 Months
12 Months
Type of Modem$
NA
NA
NA
NA
NA
NA
ADSL Basic
ADSL Basic
ADSL Basic
ADSL WiFi
ADSL WiFi
* New Regular Plans launched w.e.f. 18.03.2010.
**The modem shall be given FREE if the customer commits for the period as shown and pays the necessary charges in advance. In that case, customer will then own the modem and will not be required to return the modem after the end of the committed period.
@ Introduced as a regular plan w.e.f. 14.05.2010
$ Customer eligible for ADSL Basic modem may be offered Other Modem Types on payment of Half the price.
Customers eligible for ADSL WiFi modem may be offered ADSL Basic modem ( if they choose so) without any extra cost.
Note:-
1. The revision in nomenclature/ bandwidth, additional Usage charges beyond free download/upload, upgrading the bandwidth for Business Unlimited Plans, Free calls in Combo Plans, Committed period for Free Modem, User segment, Free e-mail IDs for Unlimited Business Plans are effective from 01-Apr-2010.
2. No additional Volume based discount as circulated vide letter no. 10-3/Comml./2009-R&C dated 02.04.09 shall be applicable for all the plans.
3. The above rates are exclusive of Service Tax, which will be charged as per prevailing tariff.
4. Security deposit for local/STD/ISD facility and installation charges as applicable shall be taken from the customer.

BSNL BROADBAND TROUBLESHOOTING


“BSNL BROADBAND”
Step by Step Easy & Quick Troubleshooting
       
Problem
Description
Remedy
Error-678

Generally Due to ADSL or LINK Lamp not glowing
It is most common problem .It is due to poor connectivity
either between exchange to modem or from modem to Computer
1. Switch Off/Switch On modem (Power switch at the back of modem) and wait for 2 minutes. Then retry.
2.If problem is still not solved then
(A) Check link lamp in modem if it is blinking then it is line problem then Book Complaint on 198 or 1500
(B) Check Modem to splitter connectivity.
i.) check splitter connections as per figure given below
ii.) If the lamp is still blinking then it is due to poor line condition/Underground Pair fault.
Error-691
User id & Password problem
Contact Server Room 12678, 2601666, 2224999, 2229420
NIB will reset the password & may reset port if needed
Error-769

This Problem can be due to any fault of LAN CARD of Computer
LAN Card not enabled
Check LAN connectivity using Click Startà Runà ping 192.168.1.1-t press Enter it should give reply if not then follow above proced:-
The LAN card has to be enabled by following steps:-
Go to desktopàRight click “My Network Place
à Select Propertiesà Right click on LAN & “Enable the local Area Connection.
OR
Click Start Menuà Control panel à Network Connections à Enable Local Area Connection 

Internet Explorer Shows Page Can not be displayed
If internet is connected & still there is a problem to access the internet, then it can be due to svchost, generic host, win 32, virus or spyware problems in windows OS.
1. Contact Your Computer vendor for checking virus in Windows or any other O.S.
2. Format the derive and re-installation of windows may help to clear the problem
3. Always ensure there should be a good firewall enabled & an reputed updated antivirus is installed.


Special Note:- There should be no parallel connections/PABX/EPABX before ADSL Splitter

IP Address:- 192.168.1.XXX (here XXX can be any no. from 2 to 254), Subnet Mask:- 255.255.255.0, Default Gateway 192.168.1.1

Preferred DNS:- 218.248.240.179 (for P2 System having default password:- bsnl123 or User id ends with ldh)
                         218.248.255.146  (for P3 System having default password:- password or User id ends with mpldh)

Alternate DNS:- 218.248.240.181 (for P2 System having default password:- bsnl123 or User id ends with ldh)
218.248.255.194                  (for P3 System having default password:- password or User id ends with mpldh)

For Billing Info check:- 10.240.43.216, 10.240.32.195 or see link on www.dataone.in

Broadband Enquiry:- 18004241600 (24 hrs Toll Free Helpline Number)

SPLITTER CONNECTIONS